Virtual Executive & Personal Assistant Services in South Africa
20+ Years Of experience in EA and management services
Schröder & Associates provides professional virtual Executive and Personal Assistant (EA/PA) services for business owners, directors, and executives who need reliable, structured day-to-day operational, administrative, and scheduling support.
With over 20 years of hands-on office and executive support experience, my clients work directly with me. Not a call centre, an account manager, or a rotating pool of freelancers. This means consistent support that reduces your internal workload, overhead costs and frees up valuable time.
Why Work Directly With an Experienced Executive Assistant
Rather than a large agency with many junior staff, Schröder & Associates CC is built around one thing clients consistently ask for: a single, experienced, dependable virtual assistant who genuinely knows their business.
- Decades of experience in office and executive support, across South African and international business environments.
- Direct and reliable access to a skilled professional with no account managers, no hand-offs between junior staff, no re-explaining your business to someone new.
- One consistent point of contact who learns your systems, preferences, and priorities, and applies that context to every task.
- A business-friendly South African time zone (GMT+2), well suited to both local clients and international clients in the UK and Europe.
- First-language English fluency, paired with a strong understanding of UK business culture and etiquette, so communication and correspondence feels natural, precise, and locally attuned.
- Confidential and discreet handling of sensitive business, financial, and personal information. All data, communications, and documentation are managed securely, with no third parties involved in your account.
- Flexible virtual or hybrid support that scales up or down with your workload, rather than a fixed agency package.
What Are Virtual Personal Assistant Services?
Virtual Personal Assistant (PA) services involve professional administrative and operational support provided remotely to business directors and executives. A virtual PA takes on the recurring, time-consuming tasks that keep a business running, scheduling, communication, travel, document management, financial and compliance administration, so that business owners can focus on higher-value work.
An Executive Assistant (EA) typically works at a more strategic level, supporting a specific director or executive with calendar and inbox ownership, travel, reporting, and coordination across a business. A Personal Assistant (PA) role often extends further into personal and lifestyle administration. In practice, most clients need a blend of both, and services at Schröder & Associates CC are tailored accordingly rather than fixed to one job title.
Services are tailored to each client and may include scheduling, communication management, travel coordination, financial administration, compliance support, and general business support functions delivered remotely or in a hybrid working arrangement.
Who These Services Are For
- Business owners and directors who need reliable admin support without hiring in-house staff
- Executives who need calendar, inbox, and travel management handled to a consistent standard
- Small and growing businesses in South Africa needing structured financial and compliance administration
- International clients, including in the United Kingdom, who need a South Africa-based virtual assistant working in a compatible time zone
- Directors who want occasional project-based support rather than a full-time hire
Core Executive and Personal Virtual Assistant Services
Support is structured into the following categories. Not every client needs every service, the scope is agreed up front and can flex as your needs change.
Diary and Calendar Management
Scheduling, appointments, and meeting coordination to keep your time organised efficiently. This includes reminders, rescheduling, and full calendar oversight using tools such as Google Calendar and virtual meeting platforms.
Email Management
Inbox organisation, drafting of routine correspondence, and handling of professional communication on your behalf, ensuring timely and structured responses.
Travel
Coordination of business and personal travel, including flight bookings, accommodation, transport arrangements, and full itinerary planning.
Task and Project Management
Using platforms such as Monday.com, Trello and Zoho where tasks are tracked, deadlines managed, and workflow progress monitored to keep projects on schedule and accountable.
Research and Information Support
Structured online research and compilation of business information, reports, and summaries tailored to your specific requirements.
Document ManagementProofreading and Editing
Creation, formatting, and management of documents, spreadsheets, and reports, with proofreading and editing of existing material for clarity, consistency, and accuracy. All data is securely stored and managed via Google Drive, Sharepoint or Dropbox for easy access and collaboration.
Phone Call Handling
Management of inbound and outbound calls, message-taking, and coordination of communication flow, including support for remote systems such as Aircall for international clients or diverting calls.
Event Coordination
Planning and organising business or personal events, including logistics, scheduling, and coordination of service providers.
Social Media Management
Day-to-day administration of existing social media accounts: scheduling already-created posts, monitoring comments and messages, basic engagement reporting, and general platform housekeeping.
Admin and Errand Support
General administrative errands and procurement, including office supply management and day-to-day operational purchases.
Executive Household and Lifestyle Support
For directors requiring additional support: coordinating household services, maintenance scheduling, and general lifestyle management tasks.
Personal and Wellness Coordination
Scheduling medical appointments as well as managing medical aid claims and submissions.
Financial and Administrative Support
- Expense tracking
- Invoice and statement processing
- Debtor and creditor management
- Customer and supplier setup using Pastel, Sage online, Zoho
- Bank reconciliation
- Payment loading and processing
- Administrative financial coordination
Business Administration and Compliance Support
- SARS and tax-related administrative support
- CIPC company registrations in South Africa
- Companies House support in the United Kingdom
- VAT preparation for submission to accountants or bookkeepers
- Filing, document organisation, and system creation
Technology and Office Support
- Troubleshooting general IT issues
- Liaising with IT service providers
- Office supply procurement and management
- Software and system coordination
Health and Safety Compliance Support
Administrative support and management system implementation to help keep your business aligned with Occupational Health and Safety (OHS) requirements, including:
- Safety file creation, organisation, and maintenance
- Compliance documentation and record-keeping
- Scheduling and coordination of health and safety audits and inspections
- Liasing with health and safety consultants, inspectors and other providers
- Legal checks, incident register and reporting administration
- Induction and training record-keeping
Debt Collection Support
As as a registered Debt Collector in South Africa, I have both the qualifications and years of experience to assist with the collection of corporate or individual debt.
How it works
- Enquire – contact Schröder & Associates with an overview of the support you need.
- Discovery call – a conversation to understand your tasks, tools, working hours, and priorities.
- Proposal – a scope and structure tailored to your business, on an hourly, retainer, or project basis.
- Onboarding – access and tools are set up (Google Workspace, Monday.com, and others as needed).
- Ongoing support – you work directly with one experienced consultant, with the scope able to flex as your business changes.
Frequently Asked Questions
What is a virtual assistant?
A virtual assistant is a remote professional who handles administrative, operational, and organisational tasks on behalf of a business owner or executive, such as scheduling, email management, travel coordination, document handling, and financial or compliance administration without being based on-site.
What is the difference between an executive assistant and a personal assistant?
An executive assistant typically focuses on business-level support for a specific director or executive, such as calendar and inbox ownership, travel, and reporting. A personal assistant often extends further into personal and lifestyle administration. Most clients need a combination of both, and the service is scoped accordingly rather than tied to one title.
Do you work with international clients?
Yes. Schröder & Associates remotely supports clients in South Africa as well as international clients, including in the United Kingdom, with executive services and time-zone-friendly (GMT+2) working hours.
How is your virtual assistance pricing structured?
Support can be arranged on an hourly, retainer, or project basis, depending on the nature and volume of work required. This is agreed upfront during the proposal stage. You can view my standard virtual assistant packages here.
Is my business information kept confidential?
You can rest assured the highest security protocols are followed with all your personal and business information. There are also no third parties or contractors involved.
Do you offer once-off project support, or only ongoing retainers?
Both. Tailored virtual assistant services can be arranged as ongoing executive assistance or as support for specific, ad hoc tasks and projects, depending on what suits your business.
What tools and software do you work with?
Commonly used tools include Google Suite, Dropbox, Monday.com, Trello, Aircall, Sage online and Pastel, among others. Existing client systems and preferred tools can also be accommodated.
Get in touch today!
If you are looking for professional executive or personal assistant support, get in touch to discuss your requirements and find the service structure best suited to your business.